Check out Paulina Pyrowicz's Dispute Resolution Management certification issued by Mastercard

⭐️ 88% of recipients share their awards online!

Credential ID:

Distributed by:

Issued to

Paulina Pyrowicz

Want to report a typo or a mistake?

Credential Verification

Issue date: February 21, 2025

Expiration date: February 21, 2027

ID: 12df2b41-581a-42e1-b1ff-0e33e337b42e

Issued by

MastercardVerified

Unlocking potential for people, businesses and governments, all around the world.

Type

Certification

Format

Online

Duration

2 hours

Description

Intended for professionals with at least one year of experience managing disputes, the Dispute Resolution Management Associate certification validates your practical expertise in creating, evaluating and classifying disputes according to Mastercard's chargeback rules and processes.

Skills

Dispute Classification

Reason Code Application

Case Analysis

Evidence Documentation

Evidence Evaluation

Chargeback Processing

Earning Criteria

Reading

Read and complete the required supporting courses in preparation for the certification exam.

Test

Pass the 80-item certification exam with a minimum score of 72%.